Summary: Via Pirineo only collects your email address to send you your personalised itinerary. We do not sell your data, do not share it for commercial purposes, and you can unsubscribe at any time with a single click.
1. Data controller
The controller of personal data collected on the viapirineo.com website is:
- Name: Via Pirineo
- Email: bonjour@viapirineo.com
- Website: viapirineo.com
2. Data collected
Via Pirineo collects only the data strictly necessary to provide the service. We collect only what we need.
Via the personalised circuit form
| Data | Required | Use |
|---|---|---|
| Email address | Yes | Sending the personalised itinerary and PDF |
| Desired trip duration | No | Itinerary personalisation |
| Side (France / Spain / Andorra) | No | Itinerary personalisation |
| Interests (skiing, spas, gastronomy…) | No | Itinerary personalisation |
Technical data
During your browsing, technical data may be recorded in the server logs: IP address, browser type, pages visited. This data is kept for security and diagnostic purposes for 30 days maximum, then automatically deleted.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Sending the personalised itinerary by email | Performance of the requested service (Art. 6.1.b GDPR) |
| Newsletter and partner accommodation suggestions | Explicit consent (Art. 6.1.a GDPR) |
| Service improvement and anonymous statistics | Legitimate interest (Art. 6.1.f GDPR) |
| Security and abuse prevention | Legitimate interest (Art. 6.1.f GDPR) |
You may withdraw your consent at any time by clicking the unsubscribe link included in each email, or by contacting us at bonjour@viapirineo.com.
4. Retention period
| Data | Retention period |
|---|---|
| Email + trip preferences | 3 years from the last contact, or until unsubscription |
| Server logs (technical) | 30 days |
| Anonymised data (statistics) | Indefinitely (no personal data) |
At the end of these periods, your data is automatically deleted from our systems.
5. Data recipients
Your data is transmitted only to technical service providers strictly necessary to deliver the service:
| Provider | Role | Location |
|---|---|---|
| Brevo (formerly Sendinblue) | Transactional email delivery and list management | France 🇫🇷 (data hosted in the EU) |
| Hostinger | Website and server hosting | EU 🇪🇺 |
We never sell your data. Your information is never shared with third parties for commercial or advertising purposes.
6. Your rights
In accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679), you have the following rights:
Right of access
Obtain a copy of the personal data we hold about you.
Right to rectification
Correct inaccurate or incomplete data.
Right to erasure
Request the deletion of your data ("right to be forgotten").
Right to restriction
Suspend the processing of your data in certain cases.
Right to portability
Receive your data in a machine-readable format.
Right to object
Object to the processing of your data at any time.
To exercise these rights, contact us at bonjour@viapirineo.com. We will respond within a maximum of 30 days.
If you consider that the processing of your data does not comply with the regulations, you have the right to lodge a complaint with the CNIL (French Data Protection Authority): cnil.fr.
7. Cookies
Via Pirineo uses a minimal number of cookies, strictly necessary for the operation of the service:
| Cookie | Purpose | Duration |
|---|---|---|
vp_email |
Remember your email to avoid retyping it on a future visit | Session (localStorage) |
vp_nation |
Remember the selected nation filter (FR / ES / AD) | Session (localStorage) |
These functional cookies do not require prior consent under Article 82 of the French Data Protection Act. They are not shared with third parties.
Via Pirineo does not use advertising cookies, third-party tracking, or social-media cookies.
8. Contact us
For any question relating to the protection of your personal data, or to exercise your rights:
Data Protection Officer
Via Pirineo
bonjour@viapirineo.com
Response time: 30 days maximum
You may also unsubscribe instantly via the link included in each email, or from the unsubscribe page.